This is how SoundPure.com ships a $999 reverb unit

Ugly Nora · Post by **Ugly Nora** » Wed Jul 02, 2014 5:17 pm

I am no shipping expert, but some bubble wrap or some shit wrapped around the unit might have been called for in this situation. The unit was flopping around in the box. The only thing that was wrapped was the foot pedal.

Uncle Grandfather · Post by **Uncle Grandfather** » Wed Jul 02, 2014 5:24 pm

Tell ya what....wrap that up properly and ship it to me and I'll let you know if anything was damaged.

Ugly Nora · Post by **Ugly Nora** » Wed Jul 02, 2014 5:28 pm

You would really do that for me?

Uncle Grandfather · Post by **Uncle Grandfather** » Wed Jul 02, 2014 5:32 pm

Ugly Nora wrote:You would really do that for me?

I'm a nice guy

But seriously, I want that

Ugly Nora · Post by **Ugly Nora** » Wed Jul 02, 2014 6:16 pm

Well unfortunately the only place that sells them is Sound Pure.

colin · Post by **colin** » Wed Jul 02, 2014 6:42 pm

Yeah that's some poor packaging for something so expensive and fragile. I'm assuming it made it to you undamaged and fully functional though? More importantly, how does it sound!?

DannDubbleEwe · Post by **DannDubbleEwe** » Wed Jul 02, 2014 6:46 pm

Good lord

friendship · Post by **friendship** » Wed Jul 02, 2014 6:48 pm

Not even newspaper? Sheesh.

Yeah you know you're gonna have to do an A/B of that and the Lafayette you picked up, right?

Ugly Nora · Post by **Ugly Nora** » Wed Jul 02, 2014 6:56 pm

The Lafyette should be here tomorrow. I can do the A/B right now though. The Spaghetti Western sounds amazing, the Lafyette sounds like crap (in an amazing way).

insubordination · Post by **insubordination** » Wed Jul 02, 2014 7:20 pm

I hope you let them know you were displeased with the packing job and they are on the hook if you have any problems with it.

Ugly Nora · Post by **Ugly Nora** » Wed Jul 02, 2014 7:29 pm

Yes, I ripped them a new one on the phone. Here is an email the manager sent me after he told me that any problems would be covered by their 3 year warranty if I ran into any issues down the road.

"Hi Nora,

Thanks for the conversation, I am sorry the item wasn't packed to your liking. Give the unit a try, and let me know what you think about it, and if you hear it, and want to keep it we can work out something to make sure you are taken care of. I am not sure what to offer as an extra warranty on it against defects, but rest assured that taking care of the customer is my main concern. I will check on boxing/shipping techniques after taking a look at the photos.

First things first, let me know if you like the unit, and we will go from there."

friendship · Post by **friendship** » Thu Jul 03, 2014 9:41 am

well that's cool, at least it sounds like they're taking responsibility for it.

univalve · Post by **univalve** » Thu Jul 03, 2014 2:48 pm

Jeez! That is not nice...

D.o.S. · Post by **D.o.S.** » Thu Jul 03, 2014 3:22 pm

I believe that's officially the FUB, or "fuck you buddy" deluxe shipping package.

Ugly Nora · Post by **Ugly Nora** » Thu Jul 03, 2014 3:48 pm

They actually discounted it to me for $929. Maybe they only include bubble wrap if you pay full price?

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This is how SoundPure.com ships a $999 reverb unit

This is how SoundPure.com ships a $999 reverb unit

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