OBO ? and how do you feel about these situations
Posted: Wed Jun 01, 2016 12:11 pm
Here's a sample scenario:
I listed a pedal last night, thinking I'd wake up and it'd be sold. Well I got up this morning and had multiple offers and nearly 20 watchers. I didn't want all that though, and I don't remember the item having a best-offer feature enabled. (Could it really be a Reverb glitch, or did I forget to uncheck the box?) I swear when I was reviewing my listing for typos, there was no best-offer button within the finalized posting.
Anyway...if you list a pedal accidentally with a best-offer option and someone offers you $165 on a $168 pedal, does that irritate the shit out of you? I don't know how to handle these people. Sure, I could accept the offer. It's just $3 after all, but my concern is for future, unseen consequences. Is this the type of flakey buyer who will decide he doesn't want the pedal a week later? This is my biggest fear when dealing with people who can't come up with an extra $3. If he can't cover $3, then how can I think he can cover the whole pedal? (I've had multiple bad experiences with similar events.) My other hangup is that I hate it when people send me offers without any message. Call it idealistic/sentimental, but I like being dropped a note during a negotiation. If you say, "Hey, I've got exactly $165 in my PayPal, is that cool?" then of course I'm going to accept it, even if you could be lying to me and just a miserly shit who feels like he's won the day by saving an extra $3.
I was an early migrant to Reverb, and I've tried so hard to avoid eBay (fuck their customer service policies, hidden phone numbers, and outrageous fees). The culture of Reverb, though, really sours me on the overall experience. On Reverb it seems no one is negotiating. I get lowball/questionable offers all the time and no one ever responds. Ex: I list a $900 item, hoping to get $825. A guy sends me $750. I don't even bother sending a counter offer of $780 anymore, because on Reverb, 99.9% of offers are final offers. No one can be bothered to begin a dialogue or show some basic level of courtesy. Yes, I know several of you will say that's the nature of online commerce in general. It doesn't mean I have to conform. I'd rather lose money on a sale a couple of weeks later to someone, whom I genuinely like, than take the quick cash from someone who's going to cause me problems or make me nervous about a possible return.
---The people who pay late and send low offers seem to be the ones who never leave feedback and are prone to complain about shipping delays outside the seller's control. ----I don't want anything to do with these types, if I can avoid it. I want to sell to musicians/hobbyists, not misers and dickheads, who go from so lazy and passive to exceedingly demanding, when they get buyer's remorse. (this pedal doesn't work and I've never had this problem before: translation, it's flawless because I inspected it twice, but it's too complicated for me and I can't just come out and admit that I don't know how to use this equipment) I had this fucking Reaganite day trader earlier this year. He sends me an offer $20-30 below what was already a steal, and I reluctantly accepted. Then he got it and said it wasn't working. Of course I lost 20 fucking dollars on shipping to a guy who worked for Merrill Lynch or some shit. (he wanted a refund before he even returned the merchandise) Not to mention I was stuck in limbo with my funds and the anxiety of worrying about relisting something that could be faulty.
In my experience, there's only one reason to use the best-offer feature, and that's to trick people into thinking they've pulled one over on you. I list things slightly above market value, and then when people offer me what I want, then I'm free to accept (an item often sells for $450, so I list it for $525-550). Based on dozens of experiences, if I list the item for $450 to start, then it's going to sit for 2-3 months, rack up a bunch of deadbeats and window shoppers, but it will never sell. If you let people think they're masterful negotiators (scoring something for $100 off asking), then you can make sales so much more quickly.
I listed a pedal last night, thinking I'd wake up and it'd be sold. Well I got up this morning and had multiple offers and nearly 20 watchers. I didn't want all that though, and I don't remember the item having a best-offer feature enabled. (Could it really be a Reverb glitch, or did I forget to uncheck the box?) I swear when I was reviewing my listing for typos, there was no best-offer button within the finalized posting.
Anyway...if you list a pedal accidentally with a best-offer option and someone offers you $165 on a $168 pedal, does that irritate the shit out of you? I don't know how to handle these people. Sure, I could accept the offer. It's just $3 after all, but my concern is for future, unseen consequences. Is this the type of flakey buyer who will decide he doesn't want the pedal a week later? This is my biggest fear when dealing with people who can't come up with an extra $3. If he can't cover $3, then how can I think he can cover the whole pedal? (I've had multiple bad experiences with similar events.) My other hangup is that I hate it when people send me offers without any message. Call it idealistic/sentimental, but I like being dropped a note during a negotiation. If you say, "Hey, I've got exactly $165 in my PayPal, is that cool?" then of course I'm going to accept it, even if you could be lying to me and just a miserly shit who feels like he's won the day by saving an extra $3.
I was an early migrant to Reverb, and I've tried so hard to avoid eBay (fuck their customer service policies, hidden phone numbers, and outrageous fees). The culture of Reverb, though, really sours me on the overall experience. On Reverb it seems no one is negotiating. I get lowball/questionable offers all the time and no one ever responds. Ex: I list a $900 item, hoping to get $825. A guy sends me $750. I don't even bother sending a counter offer of $780 anymore, because on Reverb, 99.9% of offers are final offers. No one can be bothered to begin a dialogue or show some basic level of courtesy. Yes, I know several of you will say that's the nature of online commerce in general. It doesn't mean I have to conform. I'd rather lose money on a sale a couple of weeks later to someone, whom I genuinely like, than take the quick cash from someone who's going to cause me problems or make me nervous about a possible return.
---The people who pay late and send low offers seem to be the ones who never leave feedback and are prone to complain about shipping delays outside the seller's control. ----I don't want anything to do with these types, if I can avoid it. I want to sell to musicians/hobbyists, not misers and dickheads, who go from so lazy and passive to exceedingly demanding, when they get buyer's remorse. (this pedal doesn't work and I've never had this problem before: translation, it's flawless because I inspected it twice, but it's too complicated for me and I can't just come out and admit that I don't know how to use this equipment) I had this fucking Reaganite day trader earlier this year. He sends me an offer $20-30 below what was already a steal, and I reluctantly accepted. Then he got it and said it wasn't working. Of course I lost 20 fucking dollars on shipping to a guy who worked for Merrill Lynch or some shit. (he wanted a refund before he even returned the merchandise) Not to mention I was stuck in limbo with my funds and the anxiety of worrying about relisting something that could be faulty.
In my experience, there's only one reason to use the best-offer feature, and that's to trick people into thinking they've pulled one over on you. I list things slightly above market value, and then when people offer me what I want, then I'm free to accept (an item often sells for $450, so I list it for $525-550). Based on dozens of experiences, if I list the item for $450 to start, then it's going to sit for 2-3 months, rack up a bunch of deadbeats and window shoppers, but it will never sell. If you let people think they're masterful negotiators (scoring something for $100 off asking), then you can make sales so much more quickly.
