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Ebay and returns

Posted: Fri Feb 13, 2015 1:46 pm
by Faldoe
I bought a Magsafe charger for my MBP. The thing failed after 3 weeks. I opened a return request and looking at the request on Ebay. The status of the return says it is closed and that "This return was completed on Feb 9th, 2015." I haven't received any other info like a message with a return address, etc. so I'm not sure what to do next.

Any thoughts?

Re: Ebay and returns

Posted: Fri Feb 13, 2015 1:48 pm
by futuresailors
Check your paypal if you get a refund?

Re: Ebay and returns

Posted: Fri Feb 13, 2015 1:49 pm
by Jwar
Paypal dispute?

Re: Ebay and returns

Posted: Fri Feb 13, 2015 3:56 pm
by Faldoe
futuresailors wrote:Check your paypal if you get a refund?
Thanks, good call. I just checked but no refund.

jwar wrote:Paypal dispute?
How do you go about filing a dispute?

Re: Ebay and returns

Posted: Fri Feb 13, 2015 6:42 pm
by Jwar
Faldoe wrote:
futuresailors wrote:Check your paypal if you get a refund?
Thanks, good call. I just checked but no refund.

jwar wrote:Paypal dispute?
How do you go about filing a dispute?
So go to your account activity, find that particular transaction, then click it. When it opens up look at the very bottom there is a "click here to resolve" link in blue. Just click that sucker and follow the instructions.

I would first contact them and give them one last chance, but that's up to you. They have a certain amount of time to respond to the dispute and if they don't, you will be refunded. Ebay and Paypal don't fuck around with this shit.

Also, you now have 6 months to file a dispute as a buyer, so you're good on time.

Re: Ebay and returns

Posted: Sat Feb 14, 2015 12:24 am
by Faldoe
Everything is worked out. The seller responded but they muddled their response in with my message I had sent them - like if you quote someone here on the forum and mistakenly writer your response within their quoted text.

So I sent it back. All is well. Thanks.