ilovefuzz.com

Hey guys,
just a heads up about the Rogue Guitar Shop. That smells like some not so nice business practices.
I payed for a Mona Wah via paypal on april 4th (on reverb.com). I got a notification by reverb.com that the pedal shipped on april 8th. The tracking information says this:

USPS tracking info wrote:Date & Time Status of Item Location
April 8, 2014 Electronic Shipping Info Received

After not getting anything i opened a buyer protection case in paypal on june 2nd.
Now it got these emails by the rogue guitar shop (nothing via paypal!):

Rogue Guitar Shop on june 5th wrote:Hi Friend,

are you still wanting this pedal?
--
Jonathan
Rogue Guitar Shop
Sales@RogueGuitarShop.com
1(844)44ROGUE
Bend, OR
97701

Rogue Guitar Shop on june 9th wrote:If you don't want the item could you please message us?

That way we can close the case

me on june 10th wrote:Sure i want the item. That's why i paid for it in first place.

And it got this answer:

Rogue Guitar Shop on june 10th wrote:Than let's close the case so that we can get it to you.
We cannot ship you an item until the case is closed

Yeah, sure.
I loose the buyer protection if i close the case. Tomorrow is the paypal deadline and they never delivered any information to the case yet. Let's see how it works out. I really hate that shit...

Dude, that is shonky.
Hopefully Paypal have your back on this. They're usually pretty good when it comes to this stuff.
Best of luck.

Bugger. I was really looking forward to enjoying that Mona Wah vicariously…
Fingers crossed PayPal sorts this out quickly for you.

Man, good luck with that shady bullshit, I hope PayPal has got your back on this...

I seem to hear a bunch of similar negative feedback about these rogues.

Ugly Nora wrote:I seem to hear a bunch of similar negative feedback about these rogues.

Ditto. Only way I hear about them. It's kinda like getting your dentistry from Dr. Ithroatfuckyouwhileyou'reunderanaesthesia--there is a clue in the name.

Wasn't there a thread last year about Rogue being shady?

But paypal will cover you. In order for a seller to win a case, they pretty much have to film packaging, transporting and hand-delivering the item in person.

futuresailors wrote:Wasn't there a thread last year about Rogue being shady?

But paypal will cover you. In order for a seller to win a case, they pretty much have to film packaging, transporting and hand-delivering the item in person.

Yep. I tried the search but couldn't find it. Got lots of hits about Rogue beer though.

here's another thread ..

http://ilovefuzz.com/viewtopic.php?f=149&t=20739

I've bought from Rogue once, got a great price on the pedal and no problems at all. However that was before I'd heard about these problems from them. I don't know that I'd order from them again, definitely shady.

I bought my Kilobyte delay from them. Everything thing went quickly and smoothly for me. Seems shady they want you to close the case though...

Thanks guys! Fingers crossed to get my money back.
Here, got that yesterday evening, again direct e-mail, nothing through paypal:

I can ship the item once you're able to close the case

Thanks!
--
Jonathan
Rogue Guitar Shop
Sales@RogueGuitarShop.com
1(844)44ROGUE
Bend, OR
97701

That is so shady. I wouldn't close the case until I received the pedal. Plus, why the hell are they saying they'll ship the pedal when you close the case seeing as they submitted shipping info nearly a month before you opened the case? I think this is a case where if you hadn't opened a dispute you would have totally gotten screwed. I'm definitely never buying from Rogue again.

Shady as fuck. I'd say they want to play you by making you close the case and therefore lose buyer protection.

Good News: got the Money from paypal back. Joespedals has the Mona wah in, so i pulled the trigger to get it from there.

BTW: No further Communication from Rouge Guitar Shop....