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I've run into the piss poor setup problem too many times there.
New gibson bass I'd like to check out--cool they have one--wow, I'd never buy this, never mind cough up the $$$ on the price tag.
A couple have been okay, but most of the employees I've dealt with there have been total fucktards. I can't get past the "Dude, what kind of guitar do you play?" and "wow, those are heavy strings, what kind of guitar are they going on?" Twice I've been shortchanged in the same store and had to point out to the salesman that he hadn't given me enough change...bills, not coins.
I walked in with my epiphone scroll years ago to try to find a case, and some employee INSISTS on grabbing it by the upper horn and taking it up to the counter to record that I brought it in with me, and I had to yell at the kid to not scrape his belt buckle across the back of my 30+ year old guitar while he wielded it like it was a fucking toy.
Years ago I used to enjoy going out there, and three or four of us would make it a saturday afternoon bone cruise destination once every month or two. They've built a newer one 15 minutes from my house, and the one we used to travel to is 5 minutes from where I now work. I've been there once in the past 4 years--to swap out a dead monster cable. I would much rather get stuff from the smaller store in town, even when it's more $ and I have to wait for them to order it.

I have not purchased a guitar from them, but my band mate did buy a Tele HH from them this summer. I went with him because I knew I was better at getting a deal than he would have been, since he is the quietest person I know. The only reason we got one from GC is because they have special edition, exclusice paint options and he wanted the seafoam tele they had. They insisted they only had the wall, and the annoying sales man who wouldn't let us just spend some time with it and try it, insisted he couldn't lower the price. I finally had to ask him to leave us alone (very awkward and difficult for me to do) there were no visible dings, but it wasn't new, so I told him we were only interested in it if we could get $50 off and some strings to replace the shitty 8's that were on it. Luckily the manager in the Little Rock store use to be the manager at my local GC in Michigan, so I pulled out his name on the salesman and he agreed. For a 50 year old, he sure didn't have much tact.

The last purchase I made, I went in to buy some headphones, drumsticks, and a vocal effect. The guy gave me an empty box (only had the cabled and psa in it) I didn't notice because there was a lot of stuff in the bag. I had to drive back (hour and a half drive) just to pick up the damn pedal the next day.

I bought my white SG Standard from them as it was a GC only finish, of course only after I'd went to 9 different shops did I find out Guitar Denter and Best Buy were the only places that could carry Gibsons within a 2.5 hour drive. Got one out of the back and was able to get it for a grand, then they tried to sell me the case that CAME FROM THE FACTORY WITH THE GUITAR for an extra $150. Had cash in hand, I told them I was leaving to go do business elsewhere so they caved and gave me the case. I love this guitar, ebony fingerboard and coil taps etc. but man it was a fucking headache getting it.

They should never charge new price on a floor model, at least if the other GC's are anything like the one in Overland Park by Kansas City. I saw screws missing, shit beat up, dents from input jacks, even some tuners missing off their floor stock.

i walked from the Santa Clara GC a few years ago when i tried a Epiphone Les Paul Custom i really liked, but they wouldn't give me anything off list even though it was nicely pre-reliced and the switch tip was missing. i bought one somewhere else, and it never got as beaten up in four or five years of use as the one at GC was before it'd even been sold.

I like to go in there with my Allen wrench and fuck shit up. Buyer beware

jreeves47 wrote:I like to go in there with my Allen wrench and fuck shit up. Buyer beware

Do you work there?

Yeah I tried to shop at GC once, but everything is set up so poorly that I can't tell if it plays well or not. I don't mind buying off the wall, because I want to play it and make sure it feels right. There are just too many variances in instruments, especially Fender and Gibson. However, I assume that the instruments at GC are just abused by customers, so maybe what's on the wall is not what you want.

Of course I don't work there. I bring in my wrench and pretend to play slide with it. I wonder how tight I can get this truss rod? lol oops oh well hey lemme try that one next k gotta run

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