Moderators: Ghost Hip, blakemoth
skullservant wrote:I think that their customer base has also grown SIGNIFICANTLY. Their prices are decent, their ordering interface beats Pedal Parts Plus, all of these are factors, I think, to their customer service getting sluggish and orders fumbling etc. When I first started ordering from Mammoth 2 years ago, I used to email Blake back and forth regularly. It was great. But like you said I think they are just understaffed at this point and need to hire a few more hands
…...........................…psychic vampire. wrote:The important take away from this thread: Taoism and Ring Modulators go together?
…...........................…psychic vampire. wrote:The important take away from this thread: Taoism and Ring Modulators go together?
skullservant wrote:Even the 1590DD dock hold up still got the package to me in about a week, and it was nice of you guys to send a heads up email.
skullservant wrote:and glad to see you're around again to answer questions and solve problems!
kurtH wrote:Glad you are upping the customer service, hopefully it helps as I found on another forum yesterday different people with similar issues.
I was curious about your new phone number so I called but got a womans voice on answering machine saying sorry I cant get to our call right now.
Good luck, but sorry I will probably never order again after the problems and how long it took to get resolved.
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